Receptionist - Peoria, Illinois, United States

  • Business Office, Receptionist
  • Peoria, Illinois, United States

job description

Dealership Receptionist

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. They set the tone for our company by being an outstanding listener and information source and knowing all points-of-contact for every department within the company to promptly assist customers. In addition, they perform administrative duties as needed daily.

The ideal candidate has some experience in a position of similar responsibility (front desk, administrative assistant, etc.). They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Greets all customers in a warm, sincere, and helpful manner
  • Directs customers to the appropriate department or point-of-contact
  • Manages inbound phone inquiries and routes calls accordingly
  • Coordinates questions and issues with the appropriate department personnel
  • Provides administrative assistance as needed
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • Customer Service experience preferred
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

 

Sales Consultant - Peoria, Illinois, United States

  • Sales Consultant, Sales Coordinator
  • Peoria, Illinois, United States

job description

Automotive Sales Consultant

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

If you are an enthusiastic self-starter with a passion for selling and you enjoy working with customers, then we want you to be part of our team!

The Sales Consultant is knowledgeable or has a willingness to learn about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories.

They present new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.

The ideal candidate may have previous sales experience (in any industry), as well as excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Helps customer with vehicle selection and promotes model options and features, value-add products and services, and purchase and finance options following dealership policies
  • Conducts vehicle test drives and ensures all speed limits all other rules of the road are followed
  • Helps facilitate delivery by providing a clear explanation of vehicle and features operation, warranty, and servicing requirements
  • Maintains accurate sales documentation
  • Negotiates sale closure in a clear, concise, and highly ethical fashion
  • Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • High school diploma or GED
  • Valid and unrestricted driver's license and clean driving record
  • Sales experience a plus (any industry)
  • Professional and dependable
  • Able to achieve goals with limited direct supervision
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

 

Finance Manager - Peoria, Illinois, United States

  • Finance Manager, Financial Center Manager, Sales Manager, Sales
  • Peoria, Illinois, United States

job description

Finance Manager

Company Description  

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience. 

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! 

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. 

 

Job Description 

If you love helping others in the process of securing funds to finance their dream car, then we have a job opening for you! 
The Finance and Insurance (F&I) position coordinates all activities regarding finance and insurance for our valued customers, which includes working to help customers obtain financing, preparing all associated documentation, and selling extended service contracts and additional protection products.  
They ensure all deals are done in a timely manner and according to all legal requirements and dealership policies. This person is responsible for preparing and ensuring the accuracy of legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving maximum profitability. 

The ideal candidate may have a degree and experience in finance or a related field, as well as solid dealership experience. They have a positive attitude, a confident and outgoing personality, a professional appearance, strong business acumen and sales aptitude, great communication skills, and the ability to deliver world class customer service.  

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. 

 

Responsibilities 

  • Offers vehicle financing and insurance to customers and provides them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies
  • Works with customers to obtain financing through ledgers on vehicle purchases in conformance with state and federal law
  • Prepares all state and federal documents regarding vehicle purchases in a timely manner and in accordance with established laws and procedures
  • Maintains good working relationships with lending institutions to secure competitive interest rates and financing programs
  • Works with the Sales team to ensure all new sales are referred to the F&I department and that the Sales team has information on finance and lease programs and understands the benefits of the dealership’s financing and extended service programs
  • Understands and complies with all federal, state, and local regulations
  • Performs other duties as assigned

job requirement

Requirements 

  • Two years of dealership experience preferred
  • Strong and confident personality
  • Highly professional and dependable
  • Excellent interpersonal skills to interact professionally with customers, vendors, and staff
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Strong math skills
  • Strong computer and internet skills

Compensation 

  • Competitive Pay Based on Experience 
  • Medical Benefits 
  • Paid Vacation 
  • Holidays 
  • Professional Workplace 
  • Non-Smoking Workplace 
  • Drug Free Workplace 
  • Opportunity for Advancement 
  • Direct Deposit 
  • 401(k) with Company Match 

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. 

We are an Equal Opportunity Employer and a drug free workplace. 

It’s time to make the most important move of your career! 

Apply Now! 

 

 

Service Porter - Peoria, Illinois, United States

  • Porter
  • Peoria, Illinois, United States

job description

Automotive Service Porter

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

 

Job Description

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department!

The Service Porter will welcome customers and ensure a smooth transition to a Service Advisor. In addition, they will move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance. Candidates must be willing and able to work in a non-climate-controlled environment and should be able to drive both automatic and standard transmission vehicles.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Greets all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location
  • Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service
  • Delivers keys and repair order to the appropriate Service Advisor after parking vehicle
  • Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business
  • Follows all safety and security procedures
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!

 

 

Service Advisor - Peoria, Illinois, United States

  • Automotive Service Advisor, Service Advisor, Service
  • Peoria, Illinois, United States

job description

Automotive Service Advisor

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers’ wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians.

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.

The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that all completed repairs have gone through quality control and/or a road test
  • Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)

Ensures all service level targets are met or exceeded

  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, training, and educational classes as required
  • Performs other duties as assigned

job requirement

Requirements

  • High school diploma or GED
  • One year of dealer-level or large facility experience preferred
  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed

Compensation

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It’s time to make the most important move of your career!

Apply Now!